MAKING MiVOICE CONNECT WORK HARDER
Even though your MiVoice Connect system is sunsetting, you can maximize its value while you explore future options!
We’re offering a FREE admin training session exclusively for our MiVoice Connect customers to ensure you're getting the most out of your current system.
This is also your chance to ask questions specific to your company’s communication needs!
Space is limited, so be sure to register today for the session of your choice.
SPECIFICALLY FOR SYSTEM ADMINS
In this free webinar, our team will cover essential admin tasks, including:
- Managing Moves, Adds and Chances (MAC)
- Updating schedules, auto attendant menus, and greetings
- Understanding Hunt Groups vs. Workgroups
- Configuring end-user settings and best practices
MEET YOUR TRAINERS
Katherine Enna, Project Manager/Trainer
Katherine has been involved in the Telecommunications Industry for over two decades. Before joining the Global CTI team, she worked for KTS Networks as a Technical Trainer starting with ShoreTel 7.0 and experienced the evolution into Mitel MiVoice Connect. Katherine is well versed in Mitel MiVoice Connect Director features and the Connect desktop Client. She is also an expert on Gartner top-rated cloud voice and collaboration providers including 8x8 and RingCentral, and has earned CDP Certifications for RingCentral EX and RingCX platforms.
Justin Allard, Field Service Engineer
Justin has been with Global CTI for over a decade and has worked in Client Care and all technical aspects of IP telephony phone systems. In fact, he may have engineered your existing Mitel Connect system!. Justin is RingCentral CDP certified for RingEX and CX, and is our leading expert on GCTI’s cloud voice solution, Lingo. Justin also holds certifications in Intrado Revolution, Ribbon SBCs, Verkada Essentials, MS Teams UC, HP Aruba Campus, MiVoice Connect, and Telecor and Activate solutions (for education and emergency notification).
WHO SHOULD ATTEND FROM YOUR ORGANIZATION?
This webinar will be a basic Admin course without alot of technical jargon. It's idea for several people from your team to attend and learn about the current capabilities of the Mitel MiVoice Connect system. Consider having these people attend:
- Existing Staff who manage current MiVoice Connect systems
- New Hires who are involved with day-to-day system updates or changes
- Office Managers who have inherited the duties of making basic changes on the Mitel system and don't know where to start
- Anyone who needs a refresher on the current MiVoice Connect system capabilities, limitations and restrictions due to its imminent end-of-life
WANT TO LEARN MORE ABOUT THE CURRENT END OF LIFE PLAN FOR MiVOICE CONNECT?
We've put together a brief blog article that explains the current sunset plan with a helpful timeline.
Register today for your preferred session on May 7th.
Choose from two start times, based on your schedule
Reach out to our Sales team with questions: Email KEnna@gcti.com or call 949-268-3415